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Loyalty

Give regulars another reason to return.

Create a loyalty program that fits the café—from visits and points to free drinks and special rewards.

What loyalty does

Loyalty gives regulars a reason to return: visit stamps, points, or free-drink rewards tied to the customer record your staff already use at checkout. Rewards apply in Sell with a clear label on the receipt.

Simple for staff, clear for guests

Cashiers attach a nickname or lookup in seconds, see progress toward the next reward, and apply comps without leaving the order. Customers never need a separate plastic card if you prefer phone or name lookup.

  • Visit-based or points-based programs per café
  • Customer history and reward progress at checkout
  • Free-drink and discount rewards with audit trail
  • Menu presentation that highlights popular drinks

Why it matters for growth

Repeat visits are the cheapest marketing channel for independent cafés. Loyalty keeps that relationship inside the same system as your sales and money records, so campaigns do not depend on a third-party app.

Demo café · loyalty favourites
Sample matcha drink from the demo café menu
Reward progress appears beside the customer on Sell—sample drink photography from the demo workspace menu.